FAQ's

• When will tokenate launch?

  Tokenate will be launching in 2023. We are looking for early access partners now. If you'd like to work with us, please contact us.

• How does my web store work with tokenate?

  A small integration is required on your webstore, full instructions will be provided and we are working on documentation now. An API call is required when a customer purchases a qualifying product. We are able to provide you a one time URL for your customer to claim their digital receipt OR if the customer email is provided, we can handle everything for you.

• Who creates the NFT's?

  We work with teams of creatives that can help create the perfect NFT for your products and your campaigns. Following a consultation process, we agree on an NFT template for your product line.

• How long will it take to integrate tokenate?

  Our customer success team should have you up and running very quickly. We can move as quickly as you are able. Contact us to discuss your options.

• How is tokenate priced?

  The cost of minting the NFT is completely free to the end user. Contact us to discuss our plans which are charged monthly and yearly.

• How do my customers access tokenate?

  Customers will be able to view their receipts both in the tokenate dashboard and in their crypto wallet.

• How do I check if customer receipts have been minted?

  At this stage we will be able to provide you with detailed reports on usage and which customers have minted their receipts.

• What happens if a customer returns an item?

  We provide a mechanism to "burn" NFT's if an item is returned. The customer will not be able to continue using the receipt if they return the item.